Buy or Gift online from 3,00,000 and more products with delivery at your doorstep.

Shipping Policy

 
Shipping Policy
No change in instructions can be entertained before 2 working hours of the date of delivery and acknowledged by our Customer support team.
We are unable to cancel any order unless informed 24 hours prior to the delivery date.
If, at any time, you experience problems with an order, please call us at 09350205142. Please note that we are unable to entertain any complaint for perishable products like fresh flowers, cake etc. after 48 hours from the time of delivery
Phoolmandi is not responsible for:
 
Flowers, plants, fruits, sweets, gift products and preserved items delivered to incorrect addresses supplied by the sender. 
2. Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender. 
3. Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
4. Product quality problems caused by improper handling by the recipient
Delivery to Wedding Halls/ Marriages Policy
For delivery of gift items to Wedding Ceremonies/ Marriage Halls, we may not be able to assure the delivery to the bride and/or bride-groom. However, we shall ensure that the delivery is made to one of the responsible member of host. Also, if possible we shall provide you with the name of the recipient through our order confirmation mail
 
Phoolmandi will be able to attempt delivery of your gifts only ONCE. In the event  the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery will be possible. We will consider the order executed in the below cases :
 
1. Wrong shipping/delivery address.
2. Recipient not available.
3. Premises locked
4. Wrong landline/Mobile number or Extension number which may render us unable to reach the recipient for the delivery 
5. Recipient refusing to accept the delivery
6. Delivered the product at the Gate/ Reception/ Neighbor
The image displayed on the site in indicative in nature. Actual product may vary in shape or design as per the availability. Please read our substitution policy for more details
 
In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date
- In case the product is not delivered due to any of the above reasons, the update will be available in the website and the same can be collected from the delivering outlet same day in the same city , details of which is available with our customer support numbers
- Delivery of alochol/wine is subject to local laws
For specific time deliveries (Chargable), Order will be delivered +15 or -15 mins as per selected time.
     
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Testimonials

Highly impressed with Phoolmandi.co.in services.The products are delivered on time and are fresh.Will suggest my friends to use phoolmandi.co.in for sending gifts to their loved ones. Posted By : Mala Gupta

Unique Gifts / Concepts. You have really good collection. Posted By : Amit Sharma

Thanks a lot for making my Day. I got a good feedback on the gifts to Noida I sent to my wife. Keep it up Phoolmandi Team. Good Luck Posted By : Ajay Kumar